Command & Control Success: Command Post Location.Command & Control Success: Below 2,000: Saving Lives, Civilian Lives.
We gather further information from you while the fire engines are on their way so that we can inform our crews, meaning they have as much information as possible when they arrive at the scene. We send fire engines to your location the second we have an address. Though it may feel like we’re asking too many questions and that your call is taking too long to deal with, don’t worry. If you don’t have all the information above, it’s still better to call and give us the information you do have. We need to know this so that we can give those trapped fire survival guidance – this is only done if a member of the public absolutely cannot get out. Is there anybody trapped/still in the building? Is it a fire or a car crash? Is anything on fire? If so, what is on fire? This is important to know so we can decide how many fire engines and what equipment to send. If you don’t know your postcode, try to give us as much information as possible are there any local landmarks? What’s the road or street name, what London borough are you in?Īt this stage, we’ll start sending out fire engines to you while we gather more information.
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